• Knowing why it is I am doing what I am doing
  • Recognizing how the interaction of underlying factors and assumptions impacts our work
  • Asking questions to clarify “the why” beneath a request

We often get into a system of just doing things a certain way because it has always been done that way without knowing the real reason why. Probably, because that is the way we have been taught or trained how to do something and did not ask why. For instance, I finally have learned how to make my late Grandmother’s pound cake. I am not a baker by any means, and this is the only cake I make. I had the opportunity to make this cake with her, but I never made the cake until I purchased the recommended mixer. My dad came over last Christmas Eve and said we would make the cake together or at least he was there to supervise. The night before, he asked me to take out some of the ingredients and place them in a bowl on the counter. The next day we made the cake, and of course it came out perfectly.

On my next attempt of making the cake without him around, I had to call him to understand why we did certain things and to remind me of the order of adding the ingredients. My father is very specific and has this down to a T. Before I purchased the perfect mixer, he recommended not to get a cheap one because it would burn out. I was advised to place the butter, cream cheese, and eggs out so that it would be at room temperature when we make the cake. I have the ingredients and instructions that I wrote down, while making the cake with my Grandmother, and on the back instructions while making the cake with my father. I have made the cake several times since the time I made it with my father and the cake has not always come out perfectly, however every time I learn from what I did not do correctly.

During the process of learning to make pound cakes, I have learned to ask why I am doing what I am doing. If you do not ask why, you will not have any clarification on the reason you are doing something. In the next 30 to 60 days, the filing window will open and in order to help our clients with their applications, we will be asking “why”. We will be asking “why”, so that underlying factors and assumptions impact the needs of the school in a good way. We will need to clarify the requests for internet access, network equipment, and make sure the school remains compliant with the program rules. Just remember it never hurts to ask ‘’why”.

Key words and phrases
Comprehend the information; Insight into the circumstance; Discern the meaning; Realize the importance; Grasp the significance; Perceive the implications; Make sense of the facts; Realize the situation

Opposite terms
Ignorance; Lack of understanding; Failure to comprehend; Miss the point


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